Energy Casino review
Energy Casino makes all of its games available instantly on your desktop and laptop. You can also download their app and play them on your iOS or Android device. They have licenses from the gambling authorities of Malta and the United Kingdom.
EnergyCasino has a nice mixture of classic and new slots, plus video versions of real casino slots. You can play Book of Ra Deluxe, Aloha, Gonzo’s Quest or Tickets of Fortune. Every slot is somewhat different so you’ll be able to find something for everyone to enjoy.
Energy Casino is really lacking in the poker games it has. Only three are available. Their table games are also not great. There are only five of them. That said roulette, blackjack and baccarat are there so if you like playing those games you can have fun.
Their live casino experience is brought to you by Extreme Live Gaming. Most online casino websites use Evolution Gaming or some other provider. While you can play the Extreme Live Gaming casino games and have a decent experience, we just don’t feel like they are the best company to be providing this service.
The website is pretty cool looking, with a black background and a wall of slots logos to choose from. We do like the constantly updated list of winners on the right side. It gives you a sense of urgency – you feel like you’re missing out on fun stuff right now.
Their customer service is on track. You can call them up, write an email or even use snail mail. Live Chat is generally where you want to start off – they can often resolve issues quickly and easily. This customer service goes a long way to make up for what Energy Casino lacks in other areas of gaming.
Where EnergyCasino excels – and most other casinos do not – is with customer service. It is available 24 hours a day, seven days a week. You can call them, get in touch through Live Chat, contact them by email or even snail mail. Energy Casino really has this covered.
Energy Casino has a lot of slots from a ton of different providers. The list includes NetEnt, Microgaming and Novamatic. But that’s not all; they also have games from Wazdan, Oryx Gaming, BF Games, and Edict. Taken together you’ll find the game you want to play or some fair simulation of it. They have hundreds of games at Energy games and they are all excellent and very fun to play. We’ve got to hand it to Energy Casino for creating a bright, friendly atmosphere for players to play in. They’ve really done the job right.
When it comes to Live Casino they do a decent but not great job. They have several variations of blackjack, roulette and baccarat. They could have more variations but what they have is very good. You’ll really feel exactly like you are in a casino whether you are at home or on the go playing on your phone. You can even chat with other players or the dealers themselves. So while there could be more games the live casino games they have are top rate.
Their progressive jackpots are great. They have everything from small progressive wins to huge ones. You can play machines that will pay off in the five figures or machines that will pay off in the low seven figures. They have a lot of variation in their progressive slots that will make any type of player very happy to be playing here.
Table games are also well represented here. These animated games range from blackjack to roulette and various options of poker. Pretty much if there is a casino table game you’ve heard of you’ll find it at Energy Casino. All taken together for a smaller casino Energy Casino has really put together an attractive list of games that will make nearly anyone happy. No complaints here.
Responsible Gaming Policy Review
Energy Casino realizes that they have to take responsible gaming seriously. That’s why they have strict measures in place to ensure that problem gambling does not happen on their site. They use software to detect gambling problems and take steps to limit or expel potential problem gamblers. They also allow gamblers to set limits for themselves in how much they are able to deposit over a given period of time. Once in place, the gambler will not be able to breach those limits. They also have on their site a guide to how to realize if you have a gambling problem and what you can do to help it.
Parent Company of EnergyCasino
Energy Casino is owned by Probe Investments Limited. They are registered in Malta. They are licensed to operate casinos in the UK. There have been no reports of Probe doing anything connected with money laundering. There have also been no accusations of them putting out rigged games. They seem on the up and up and are doing what they can to operate a trustworthy casino.
We see nothing wrong in the way they operate Energy Casino. While they are still a relatively new casino if there were problems we would have seen them by now. All in all, they seem like a very good company doing their best to make sure their casino plays by the rules. We feel confident recommending Energy Casino to anyone who wants to bet a little bit and have a good time. They seem to really know what they are doing.
Here’s where Energy Casino falls short. They have not developed apps for iOS or Android enabled devices. That’s just not good in 2019. Every casino should have apps for the two largest phone operating systems. Otherwise, we might as well be playing in 2005. There’s really no excuse for this at all. Instead, you have to go to your phone’s browser and input the URL and use your Energy Casino login. Then a mobile version of the site will pop up.
While you can play any and all games offered in your browser that’s still a hurdle to overcome. We really hope they take a long hard look at what other sites are doing and soon starts development on apps for their casino. We know they are small but if they want to eventually be big they need to have mobile apps. That’s just the hard truth of where we are in the marketplace today.
That said we can report that the site does work in your browser. You can do anything you would want to do on your desktop or laptop. You can claim bonuses and you can make deposits and withdrawals. It will automatically resize the game you are playing to fit your screen. But that doesn’t take away from the fact that you can’t just click an icon and start playing. Other casinos have realized this and it’s time for Energy Casino to enter the big leagues by putting out apps people can use to access their games.
Energy Casino offers a wealth of options for people to make deposits and withdrawals. You can use Visa, MasterCard, direct bank transfer or any number of e-wallets. One downside to using Energy Casino is you can only withdraw once per week without fees. After that, you will be hit with a £10 fee per withdrawal. Almost no other casino does this, and we have no idea why they have such an outdated policy. We expect better of a casino.
Energy Casino has the ability to become a top-flight casino. Their list of games is their strongest feature. If you like a game, you’ll likely find it here. But they don’t have any apps to support their platform. In 2019 we consider that a serious error. Plus, they are one of the few online gambling houses that puts fees on what you want to withdraw. We feel these issues need to be addressed.
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